THE WHOLE IDEA BEHIND NENTO MARKETING HUB IS TO BUILD A RELATIONSHIP WITH THE CUSTOMERS. IF YOU WANT YOUR CUSTOMER TO COME AGAIN AND AGAIN THEN YOU SHOULD LURE THEM WITH A LOYALTY PROGRAM.
NENTO GIVES YOU THE ABILITY TO BRAND YOUR OWN LOYALTY PROGRAM.
Build strong relationship with your customers
- Design different programs to make the customer visit again
- Keep contests for customers in order to attract them
- Acknowledge a repeat customer by giving them small rewards/discounts
- Give points/coins for their spending which can be converted to prizes/discounts
- Send them wishes on their birthdays and anniversaries automatically through Nento Hub
Customer rewards
- Reward a customer with coins/points on their spending
- Customers should be able to spend their spending on your goods/services
- Have Nento hub keep track of all the coins and their rewards
- Reward the customers on your special days to make them feel welcome
- Analyse how much sales increased by the use of these techniques on Nento hub
Attract repeat customers
- Send the customers SMSs when they leave to ask about review
- Send SMS to customers if they are in the vicinity through Nento
- Send them SMS on their birthday, anniversary, etc
- If they have not returned for a while send SMS indicating you miss them
- Grant prizes and rewards for repeat customers
Customer analytics
- Know about the demographics of customers
- Analyse which gender of customers you have in general
- Analyse which devices are used by your customers in general
- Analyse the age group of your customers
- Analyse the interests of your customers
- Nento gives you freedom from manually giving out promotion messages
- Send out messages to all customers in a click
- Send out messages to a group of customers easily
- Customise your messages
- Use templates to send out messages