Let’s get your
screen connected.

First, sign up for a free Nento account. Plug the device into your TV’s HDMI port and connect its USB power cable to your TV’s USB port, not a wall outlet. Select the matching HDMI input.

Connect to Wi-Fi using a compatible TV remote: open the device’s Settings > Network. Or use the MenuOnline Business & Remote app on Android or iOS (see Question 5).

In your Nento account, open Screens > Add Screen and enter the six-digit code in the top-right corner of your TV. Your screen is paired and ready to receive content.

Open your smart TV’s app store and search for Nento or MenuOnline. If available, install and open the app, then follow the on-screen instructions.

Log in to your Nento account, open Screens > Add Screen, and enter the six-digit code shown in the top-right corner of the TV.

If your TV does not support the app, order a Nento device from our Amazon store and connect it through HDMI.

Log in to Nento and choose the option that works best for you:

• Nento Editor: Choose a template and customize text, photos, prices, products, services, or promotions.
• Canva: Create your design in Canva and bring it into Nento.
• Playlists: Upload existing images or videos and arrange them in a playlist.

When ready, select your screen and publish. Our team can also help you create your first design.

You can control the Nento device using a compatible TV remote, so a separate remote is not necessary.

If your TV remote does not support this feature, use the MenuOnline Business & Remote app to turn your phone into a Bluetooth remote. One app lets you switch between and control multiple Nento devices.

1. Create your Nento account and download the MenuOnline Business & Remote app for Android or iOS.
2. Turn on Bluetooth and open the app near your Nento device.
3. Tap the three-line menu in the top-left corner.
4. Select Remote App > Add Device.
5. Select the screen number that matches your TV and follow the prompts to connect.

Allow Bluetooth or nearby-device permissions when requested. Use up, down, left, right, OK, and back to navigate. For Wi-Fi setup, open Settings > Network and select your network.

Our team can walk you through connecting your screen, setting up your content, and using Nento. Book an onboarding session or contact us for assistance.

You can also follow our setup videos at your own pace.

Nento is designed to be simple, even without design experience. Upload your existing images and videos, or choose a template and customize it for your business.

Publish right away or schedule your content for later. Manage content and make updates from your phone, tablet, or computer.

Yes. During your onboarding session, we’ll help you connect your screen and show you how to create, upload, update, and schedule your content.

We’ll also explain how to manage your screens and where to find support whenever you need it.

Yes. Each screen requires its own Nento device when using our hardware. Manage screens individually or display the same content across multiple screens.

If your smart TV supports and runs the Nento app directly, you do not need an additional Nento device for that screen.

Internet is needed for initial setup and to download content to the Nento device. Once downloaded, images and videos are stored on the device and continue playing without internet.

Exclusive to Nento customers: content already downloaded in the MenuOnline Business & Remote app can be transferred directly from your phone to your Nento device through Bluetooth. The two devices communicate directly, so you can upload that content without internet.

Features that use live online information still require internet access.